Refund policy
We have 3 rules of returns; item(s) must be returned:
Within 14 days of purchase;
Unworn and unused with the original tags still attached; and
In the original packaging which must be in the original condition.
If your item matches all of these condition, please contact contact@moonrocks.es to organise your return. Please note the fine print below, and our terms and conditions for further information.
Items sealed for hygiene reasons can only be returned if the seal is intact. So make sure you love your purchase before you tear into it! Some examples of items which are packaged with this seal are; swimwear, underwear, accessories etc.
You are responsible for safely packaging your return to ensure we receive the items in tip-top condition
